Please support small business during these times xx .......... AFTERPAY AVAILABLE ~ ALL ORDERS OVER $90 RECEIVE FREE SHIPPING

FAQ's

Even though our online store is getting bigger, we do have a larger product range in our physical shop and will be adding more items here each week ;)

Shipping:

All online orders will be shipped within 2-5 working days, we try to send everything as soon as possible and hope to have it to you with 7-15 working days.

You will receive a tracking when it is despatched.

Please understand we don't take responsibility for any delays with Australia Post. Disputes can be lodged online or in store at Australia Post. 

Returns:

We don't accept returns due to change of mind. 

If you have faulty good please get in contact with us as soon as possible by emailing brandeddustylane@bigpond.com 

If you are unsure, please just email us and we will be happy to help you out.

Products:

Did you know we can custom order? If you are after anything in particular we may be able to help you with that or anything you don't see online, just email or message us any requests.

Boots: We have a larger range in store and will be adding more as we go to our online store.

Out of stock: If you see it online and we are out of stock, we can let you know when new stock is due or sign up to our newsletter and we do some stock updates here too.

Pure Western Jeans: Great fitting mid rise jean, if you are in between sizes, say 10-12, i would suggest to go for the 10. 

The boot cut are all 34"leg and the skinny(more of a slim strait) are a 32"leg length.

 

If we haven't covered what you are after please email us at;

brandeddustylane@bigpond.com

We will continue to update FAQ's information page as we go....